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Forward Deployed Engineer, Client Growth & Success

Full-Time | Remote | Canada

Walnut is a leading embedded insurance platform, trusted by partners like BMO, TELUS, Wealthsimple, Viva Finance, and Securian among others.

We're hiring a Forward Deployed Engineer to own growth across Walnut's live Partner portfolio — diagnosing performance, building the fix, and shipping it.

The Opportunity

You'll own a named book of the largest, most regulated Partner accounts in North America and carry an expansion number against them — and serve as on-call growth lead across the portfolio.

It's a hybrid seat: account leader, growth operator, and technical builder — often in the same week.

What You'll Own

Strategic Account Leadership

• Primary point of contact for a portfolio of named Partner accounts — executive relationship, joint roadmap, QBR cadence, and overall account health

• Accountability for revenue projections, retention, product and revenue expansion, and Partner and end-user satisfaction

• Account plans for each Key Growth Account, leveraging Walnut's Product, Engineering, and Implementation teams as needed

Drive Revenue Growth & Expansion

• Carry an expansion number — NRR, expansion ARR, attachment rate, and conversion lift

• Own commercial conversations end-to-end: discovery through close, across distribution, carrier, legal, and product stakeholders

Lead Embedded Growth Across the Portfolio

• Serve as Walnut's internal authority on embedded program growth — the person account leads call when conversion stalls

• Advise Partners on positioning, channel mix, lifecycle messaging, and in-product placement

• Jump in and out of accounts outside your direct book to unlock performance

Build, Test, and Ship Growth Interventions

• Own the build, test, and rollout end-to-end — write the code, ship the experiment, read the result, decide the next move

• Run A/B and multivariate tests across enrollment flows, Partner surfaces, and in-product placements

• Move fast: diagnose → hypothesize → prototype → test → ship or kill

• Codify what works into reusable patterns and playbooks across the portfolio

Technical Execution

• Write production-quality JS/TS, build Vue/React components, instrument funnels

• Design UX changes to enrollment flows and conversion paths — prototype before the meeting

• Debug webhooks, trace requests through Partner stacks, rewire integrations

Data & Decisions

• Write SQL against the warehouse; comfortable in DB and BI tools

• Script reconciliations, reports, and Partner performance benchmarks in Python or Node

Operate as a Strategic Partner Internally

• Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies

• Bring structured Partner feedback to influence roadmap and product development

• Build processes, templates, and standards as Walnut's account function scales

How You'll Work

• Fully remote, Canada-based, with travel for Partner meetings and industry events

• AI-native: use AI tools for your own productivity and build AI solutions to scale impact across the org

What We're Looking For

Core Experience

• 5+ years carrying a number in a quota-bearing AE, strategic account, or partner-led role at a SaaS, platform, or distribution business

• Track record growing active enterprise accounts — you can name the partner, the outcome, and what you did

• Experience selling into lenders, financial institutions, fintechs, telecoms, or platform retailers

• Engineering background

• Engineer-level fluency with the modern web stack

• Partner management experience with enterprise-scale, regulated organizations — navigating procurement, compliance, and security review

Key Strengths

• Diagnostic mindset — walks into any live Partner program, quickly defines the ceiling and fastest path to it

• Bias to ship — builds the test, not the spec; measures everything; ships multiple times per sprint

• Commercial and ownership-driven — thinks like a GM of their account portfolio

• Executive presence — comfortable with a CRO or CMO one moment, a VP Engineering the next

• Strong design taste — can design or direct better enrollment flows and landing pages, and ideally build them

• Data-driven and disciplined across forecasting, pipeline, and growth measurement

• AI-native operator across sales, growth, and engineering workflows

Nice to Have

• Embedded insurance, embedded lending, or embedded financial products experience

• Existing network in US or Canadian lending, fintech, telecom, or financial services

• Marketing automation or CDP fluency (Customer.io, Iterable, Braze, HubSpot)

• Familiarity with our stack: Node.js/TypeScript, Vue 3, AWS, Terraform, CircleCI

• Startup, founder, zero-to-one, or solo-builder experience

Why Join Walnut

• Own the growth and performance of Walnut's most important Partner accounts

• Operate as a hybrid sales, growth, and technical leader with real autonomy

• Competitive compensation with meaningful upside tied to performance and equity