The Destination For Careers In Venture Studios

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

• Customer-Focused. Passionate Advocates
• Courage to Act. Do the Right Thing
• One Team. One Vision
• Think Long-Term. Ever-Evolving
• Be Exceptional. Inspire Greatness

POSITION SUMMARY:

The role will be instrumental in evolving the Human Resources function by partnering with people leaders to develop HR solutions that support operational effectiveness and the achievement of business objectives.You will provide guidance to business leaders on employee relations matters, performance management, training and development and succession to support a positive employee experience and promote a performance-based culture.

In addition, you play an active role in ensuring that our people strategy is designed to attract, engage and retain talent at all levels within the organization. The HomeEquity Bank Human Resources team is a talented group of client centric professionals who enjoy being part of a collaborative HR team and creating and supporting a dynamic organizational culture.

MAJOR ELEMENTS OF THE ROLE:

Key accountabilities of this position include:

• Partner with people leaders to develop HR approaches and activities that meet business needs and support a performance-based culture that promotes growth, innovation and organizational effectiveness

• Review people metrics, operational data and employee engagement data in partnership with people leaders to identify opportunities and develop solutions

• Provide guidance to people leaders on all people related matters to implement solutions that address specific HR needs, while ensuring consistency and alignment with corporate standards and approaches

• Develop talent and succession plans to ensure the right people in the right roles with the right skills at the right time

• Work closely with management and employees to support a positive work culture, increase engagement, productivity and retention

• Participate in the employee onboarding experience to ensure employees are aware of health & safety, discipline, performance, policies and aspects of our business related to the fact that we are a regulated entity

• Conduct needs assessments and identify training needs to support effective business operations, employee and leadership development

• Provide consistent interpretation, advice and counsel to people leaders on complex people management issues that may require corrective action, progressive discipline or termination, ensuring to advise the HR Director as required

• Provide guidance and advice to people leaders on legal and compliance matters, ensuring all adherence to relevant legislation

• Play an active and key role in implementing HR programs, tools and processes to support leadership and employee effectiveness, employee development, change management, etc.

• Cultivate a positive work environment to enable a motivated, engaged workforce and help to optimize employee retention through effective, proactive human resource programs and communications

• In partnership with the HR Director, support the HR policy updates for annual review by internal stakeholders. Support of Regulatory Reporting.

• Support the annual Regulatory Compliance Management process and keep up to date with emerging changes to employment law.

• Lead the Recognition Program ensuring consistent adoption, tracking usage and impact, and advising leaders on effective recognition practices.

• Execute the Listening Strategy by coordinating survey cycles, interpreting insights, and guiding leaders through meaningful action‑planning to improve the employee experience.

• Be a champion of continuous improvement and employee experience.

SKILLS AND EXPERIENCE REQUIRED:

Qualifications:

• University degree or college diploma preferably in Human Resources and or Business

• CHRL designation and a member in good standing with HRPA

• 5-7 years of progressive and relevant Human Resources Generalist experience, preferably with some previous experience in a financial institution.

• Thorough knowledge of the Canada Labour Code (sections II and III), provincial Employment Legislation and Employment Equity

Attributes:

• High integrity with the ability to deal with confidential, sensitive information with a high degree of professionalism

• Ability to constantly adapt to evolving business demands in a planned and organized manner

• Strong customer service orientation with enthusiasm for a changing and evolving organization and culture

• Strong written and verbal communication skills, including the ability to communicate information in a very practical straight forward way

• Ability to work independently with minimal management oversight

• Demonstrated ability to objectively investigate issues, report findings, and recommend solutions

• Strong analytical and problem-solving skills

• Previous experience with WorkDay or another Human Capital Management system would be an asset

Working Conditions Unique to Job:

• Hybrid work environment

WHY WORK AT HOMEEQUITY BANK?

Great Environment

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture – With People at the Centre

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks (for eligible employees)

• HomeEquity Bank offers a competitive total rewards package that includes:

• Extended health and dental benefits

• Employee & Family Assistance Program

• Employer-Matched Group Retirement Savings Plan

• Employee Share Investment Plan

• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits

• Employee corporate discount for GoodLife Fitness
  

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

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Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.